Have you discovered the power of Whole Brain Thinking?
Our passion is unlocking individuals' creative and strategic thinking powers in order to inspire them to embrace, be invested in, and execute to a unified organisational vision.
'Cross Train your Brain' and discover your organisation's 'brain trust' to optimise your company's brainpower and achieve your organisational objectives.
"My intent in setting up Scarlett Strategic Solutions was to share my passion for effective communication and strategic thinking, in order to enrich the leadership capabilities of executives." Janey Francis, Director
Who we are, what we do.
Who we are
Scarlett Strategic Solutions is a boutique Leadership Development firm specialising in assessing, then developing and connecting executives and their goals to the 'big picture': the organisation's strategic intent.
We work with high-profile multinational clients facilitating improved leadership competencies in visioning, strategic planning, customer segmentation, and effective communication. Our coaching style workshops combine practical commercial experience with current academic models and psychometric assessment tools to bring about positive individual growth and cultural change.
What we do
Assessment
We utilise a range of world-class assessment tools to help accurately and objectively identify the specific capabilities of individuals, teams and organisations. The areas of focus through assessment are recruitment and selection, assessment for development, creation of high-performance teams, and the identification and creation of the desired organisational culture for productivity, retention, attraction, and performance uplift.
We assess talent through various data points: establishing a success profile, the desired leadership competencies for the role, and psychometric profiling and role benchmarking using PRISM, Hermann Brain Dominance Instrument (HBDI), and Hogan Inventories.
Leadership Development Workshops
Cross functional group workshops to develop specific individual leadership capability and competencies. Team workshops to improve interpersonal dynamics and team cohesion. Boards or executive team group workshops to achieve alignment to organisational vision and strategy, and to design or identify desired organisational culture and values.
Leadership Development Coaching
We provide individual and group leadership coaching, and coaching circles where relevant and effective, designing and supporting learning to achieve personal and professional goals.
Four thinking preferences, one whole brain.
Whole Brain® Advantage solutions give people insight into their own and others' thinking styles, tools to make the most out of their natural preferences, and the skills to stretch beyond them.
Quadrant A
Analytical
Logical, factual, critical, technical and quantitative thinking.
Quadrant D
Experimental
Imaginative, holistic, intuitive and strategic synthesis.
Quadrant B
Practical
Organised, sequential, planned and detail-oriented execution.
Quadrant C
Relational
Interpersonal, kinaesthetic, feeling-based and emotional intelligence.
When employees put Whole Brain Thinking® to work, they approach problems, communications and planning more effectively, breaking out of self-limiting patterns that interfere with productivity, innovation and creativity.
What we offer.
Four core practice areas, each grounded in psychometric insight and shaped by 20+ years of senior commercial experience across global brands.
Emotional Intelligence Workshops
Develop EQ and self-awareness in relation to others. Enable Whole Brain® thinking across strategic planning, change leadership, creative problem solving, and communication.
- HBDI psychometric assessment
- Whole Brain® Advantage solutions
- Productivity and innovation uplift
Critical Leadership Skills
Customised programs to enhance organisational performance, presented in modules and workshops using diagnostic tools to shift mindsets.
- Effective leadership vs management
- Strategic planning and visioning
- Leading high-performance teams
Keynote Presentations
Vibrant, engaging keynote sessions blending psychometric tools, analytics and research insights, delivered with theatre-trained presence.
- The power of Whole Brain Thinking®
- Effective communication and influence
- Customer centricity
Strategic Planning Advice
Strategic business planning, customer centricity, marketing and brand development concepts and solutions for manufacturing and merchandise focused companies.
- Annual and longer-term strategy
- Brand and sub-brand development
- Tiered segmentation strategies
We believe that to bring about a shift from an operational focus to the broader lens of strategic planning and visioning, and to hone and develop sharp strategic thinking skills, we need to better develop our EQ and awareness of self in relation to others.
Our programs incorporate the Hermann Brain Dominance Instrument (HBDI), a registered quantitative psychometric self-awareness tool which enables 'whole brain thinking' in many leadership skill applications:
- Strategic planning
- Change leadership
- Creative problem solving
- Communication and productivity
The Whole Brain® Advantage
Whole Brain® Advantage solutions give people insight into their own and others' thinking styles, tools to make the most out of their natural preferences, and the skills they need to stretch outside their preferences in order to become more effective and collaborative leaders.
When employees put Whole Brain Thinking® to work, they approach problems, communications and planning more effectively while breaking out of self-limiting patterns that can interfere with productivity, innovation and creativity. With better thinking across the enterprise, organisations get better results for their customers and the competitive advantage that comes with them. Nine out of ten Fortune 100 organisations rely on the Herrmann Whole Brain® Advantage as a strategic approach that helps them remain successful and customer focused, even while the competition is grappling with turmoil and upheaval.
We develop a wide range of customised Leadership Programs presented in modules and workshops to enhance your specific organisational performance needs. Using various diagnostic tools to shift mindsets, our programs develop skills in:
- Effective Leadership vs management
- EQ, self-awareness and building relationships with others
- The Leader as coach: coaching and mentoring
- Strategic Planning and Visioning
- Communicating with Impact
- Creating a culture of Customer Centricity
- Fostering Innovation
- Performance Management
- Leading high-performance teams
- Managing Change
Strategic Planning and Visioning
Our Strategic Planning expertise encompasses a six step process that takes in strategic planning, implementation and evaluation. Starting with the mission and statement of purpose, strategic planning workshops force managers to identify carefully the scope of products and services. Managers can then identify and agree the goals currently in place and the strategies currently being pursued. The organisation's goals, once committed, provide managers with the measurable performance targets that employees strive to reach. The strategic planning process encompasses an analysis of both the internal and external environment which pose both threats and opportunities which can be exploited or counteracted. From a SWOT analysis of internal and external strengths and weaknesses, strategic opportunities will become apparent, and strategic objectives emerge. Once identified, we assist you to create your strategic plan, after which implementation and review can begin.
Effective Communication
Starting with the psychology of communication, Scarlett Strategic Solutions' 'Effective communication' workshops equip participants with the essential tools to improve relationships with colleagues, team members, managers and key stakeholders. Principles of communication such as active listening, specific questioning techniques, giving and receiving feedback, and building trust and rapport are practised, as well as tips on avoiding the barriers to effective communication. In terms of 'Whole Brain' communication, each quadrant has its own language which is the product of its thinking preferences. Whole Brain® communication provides a framework for listening and speaking to others. It enables us to 'hear' what others are saying even when they are speaking in a different language, and enables you to present your ideas in your listener's preferred language. The result: the lines of communication are opened up.
Building and Leading High Performance Teams
In team building, organisational team members interact to learn how each member thinks and works. With self-awareness and understanding of each team member's thinking preferences and individual styles, team cohesion can be created and team and individual goals achieved. Scarlett Strategic Solutions designs and creates activities to include in team building programs which include group goal setting, development of positive interpersonal relations among team members, role analysis to clarify each member's role and responsibilities, and team process analysis. Through high interaction, team members learn to increase trust and transparency. The Whole Brain Thinking Model is a highly effective tool for assisting team members to understand how their fellow team members think and can have a powerful impact on productivity and team effectiveness.
Janey Francis: Specialty Expertise
Effective Communication; the power of 'Whole Brain Thinking®'; Customer Centricity.
Trained in drama and with postgraduate linguistics and marketing qualifications, Janey Francis is a vibrant, energetic and engaging speaker and communications specialist. Powerful communication techniques and their effect on relationships, team dynamics and team performance is her passion. Janey is fascinated by interpersonal dynamics and weaves psychometric tools, analytics, and research insights into her engaging presentations. The result is a distinctive fun-filled experience which delights and inspires her audiences while delivering ideas simultaneously with concrete skills. Audience feedback includes: 'brilliant, superb, excellent, insightful, informative'.
Effective Communication
- Effective Influencing: Influencing skills and tailor-made persuasion
- Communicating in a 'Cross Generational Workplace': key differences and similarities in generational personalities and perspectives
- 'Whole Brain®' Communication: diversify your message to suit different thinking styles
Whole Brain Thinking
- 'Cross Train your Brain' and discover your organisation's 'brain trust' to optimise your company's brainpower
- Gain insight into your own and others' thinking styles; stretch outside your natural preferences to become a more effective and collaborative leader
Customer Centricity
- Creating a culture of customer centricity: shift perspective from a 'You' organisation-centric approach to a 'Them' customer-centric approach
HBDI Workshops: Application of the 'Whole Brain Thinking' Model
- Contextualised self-awareness and team building workshops
- 'Whole Brain Thinking' to create a culture of customer centricity
- 'Whole Brain Thinking' for strategic marketing
- 'Whole Brain Thinking' for leading change
"Your 'Brain Power' keynote presentation on working with different thinking styles using the HBDI tool is something the world needs a lot more of. There were many ahha! moments. The audience feedback included: 'brilliant, superb, excellent, insightful, informative, best presentation I have been to, and this was the most insightful session'."Lynda Bredin Manager Economic and Business Development, Glen Eira City Council
Strategic Consulting
Do you need help to work 'on' your business, not 'in' your business? We provide Strategic Business Planning, Customer Centricity, Marketing and Brand Development concepts and solutions to manufacturing and merchandise focused companies wishing to expand their horizons and streamline their business practices.
How do we assist?
- Preparation of annual and longer-term business and marketing strategies to lead and grow your business
- Creation of sub-brands and brand extensions
- Business analysis, forecasting and margin analysis at all product levels
- Implementation of tiered segmentation strategies
"Hello Janey, I just wanted to let you know that I found your strategic planning advice to be really interesting, fabulously informative and very thought provoking. Your presentation and all your material flowed in such a way that allowed me to build up a picture of what my business is, how I operate and most importantly who my customers are and how to gain an understanding of what it is that they might want from me in terms of product and services. You gave us tools that caused us to think about how we can move forward to further apply the process. Thanks for everything; you have put me on the right track for great business development."Lauchean Duncan Calligrapher, Designer & Manager, The Graphic Quill
How our programs work
To simplify the learning for your team members we structure our programs into four consecutive modules.
Pre-work Module
Profile each participant individually, and as a group, to determine individual thinking styles.
Module One: 1-day Emotional Intelligence / HBDI Individual and Team Workshop
Self-awareness assessment tool to ascertain individual strengths and areas for development. Develop and explore strategies for a team to operate as a high performing team with common agreed goals and objectives, and to address specific client workplace situations.
Module Two: 1-day Strategic Planning / Communication / Customer Centricity Workshop
Explore the impact of individual communication styles, how to improve communication with internal and external customers, and to develop and ensure clear, open and honest communication.
Module Three: Two half-day small group workshops
Assist and mentor team members with similar low focus areas to achieve leadership development objectives.
Post-workshop coaching sessions, one on one
Embed the learning through individual coaching tailored to each participant's leadership development plan.
Enriching the leadership capabilities of executives.
"In my life and career, I have been enlightened by experiencing and witnessing mind shift changes in myself and others which resulted in so much positive energy and personal fulfillment. So my intent in setting up Scarlett Strategic Solutions was to share this experience and ability, with my passion for effective communication and strategic thinking, in order to enrich the leadership capabilities of executives.
I have enjoyed working with a variety of high profile multinational clients facilitating their improved leadership competencies in visioning, strategic planning, customer segmentation, and effective communication. My coaching style workshops combine my practical commercial experience with current academic models and psychometric assessment tools in order to bring about positive individual growth and cultural change. As well as providing and delivering accredited profiling and training to executives, I am a keynote speaker on building strategic alliances through embracing diverse thinking styles, and fostering collaboration through improving cross-cultural and cross-generational communication."
The people behind the practice.
Janey Francis
As a brand strategist and innovation advocate, Janey's expertise for organisations in various sectors is in developing leadership potential through collaboratively working with key stakeholders, to develop excellence in strategic planning, change and innovation, and customer orientation. Janey's dynamic and interactive style creates executive ownership and engagement through the application of various diagnostic tools and models. As a result, her clients experience positive cultural change through improved organisational communication, and customer centricity.
To develop change leadership skills and strategic thinking, Janey incorporates the Hermann Brain Dominance Instrument (HBDI), a registered quantitative psychometric self-awareness tool which enables 'whole brain thinking' in many applications: strategic planning, team building, change leadership, creative problem solving, communication and productivity. Janey's leadership programs interweave the HBDI assessment tool to create awareness and shift mindsets in order to facilitate executive alignment to organisational goals.
Janey commenced consulting in 2006 after tenure at the Monash University Australian Centre for Retail Studies (ACRS) as a Program Director, capitalising on her extensive 20-year senior management experience in the commercial sector, both internationally and in Australia, in Strategic Brand Management and Marketing Management for global brands.
Janey also consults as a Program Director to various Australian Institutes of Business, responsible for the content, creation and delivery of all Strategic Planning, Customer Orientation, and Change Management contextualised senior leadership development programs. Her public programs are attended by senior delegates from a host of large legal, banking, pharmaceutical and FMCG organisations, as well as from the retail and manufacturing sector.
Janey holds multiple qualifications, both academic and professional. In addition to her undergraduate degree in law and graduate diploma in linguistics and semiotics, Janey also earned a Post Graduate Diploma of Marketing, where she majored in 'Buyer Behaviour'. She is also a certified practitioner for HBDI, and applies the Whole Brain Thinking Model to improve organisational communication, innovation and positive cultural change.
As a result of her wealth of experience internationally and locally in Strategic Brand and Marketing Management and her application of Whole Brain Thinking to leadership development, Janey has the ability to link core leadership capabilities such as setting vision and strategy, driving innovation and creating a customer orientation, to organisational goals and business outcomes.
Janey is passionate about creating cultural shift from an organisation-centric approach to a customer-centric approach, and assisting organisations to understand their customers and external market trends, develop their brand positioning, and align their business strategy and processes accordingly.
Janey Francis
FacilitatorJaney is a qualified and highly skilled facilitator of many commercial leadership, individual and team development programmes. She quickly builds rapport with each participant in the session and skilfully draws them to participate and share their theory, case studies and perspective with others.
Janey delivers interactive and stimulating workshop sessions, carefully modulated with a blend of appropriate learning tools and academic models. Her workshops are structured to provide an in-session application, enabling participants to transfer learnings to achieve their respective workplace objectives.
Tracey McDonald
Facilitator at The Springboard SeriesTracey McDonald, 'People and Culture' guru, is a recognised people leader and career development advisor. She is a collaborator on the highly successful 'Springboard Series' for career advancement.
She combines a track record in supporting and coaching people in career development and expansion with an extensive background in Human Resources in leading organisations. Tracey is passionate about seeing people unlock and achieve their career potential.
A diversified range of clients.
Across local government, financial services, pharmaceuticals, retail, FMCG, manufacturing, professional services and education, in Australia and internationally.
ICD Property
Melbourne, VictoriaProgram Director / Facilitator: HBDI Team Building with Different Thinking Styles workshop.
Monash Australian Centre for Retail Studies
Melbourne, VictoriaProgram Director: Customer Centricity, Change Management, Strategic Planning.
Deakin Prime
MelbourneConsultant / Facilitator: Corporate Learning and Development Academy.
DBS Bank
SingaporeProgram Designer / Facilitator: Change Leadership project.
Warner Institute of Business
Melbourne, VictoriaProgram Director / Facilitator: Leadership, Management, Strategic Planning.
Smart Water Fund
VictoriaConsultant / Program Facilitator: Change Management Project, HBDI Communication and Customer Workshop.
Kingston City Council
VictoriaConsultant: Customer Service and Brand Realignment project.
City of Ballarat
VictoriaConsultant / Facilitator: HBDI and Change Leadership workshop.
H.F.L.
SingaporeFacilitator and Case Study Assessor: Shine Change Management program. Development Centre Assessor and Report Writer for DBS Bank Singapore.
Abbott Pharmaceuticals EPD
GlobalZurich GM Development Centre Assessor and Development Coach. APAC GM Development Centre Assessor and Development Coach.
Levi Strauss and Co
Greater ChinaConsultant / Program Facilitator: Strategic Planning and Change Management Leadership program.
Greater City of Shepparton
VictoriaConsultant / Program Facilitator: Customer Centricity Program.
D.B. Schenker
AustraliaProgram Facilitator: Leadership, Customer Centricity and Communication.
World Weave
Melbourne, VictoriaStrategic Business and Marketing Consultant.
Fabienne International
Hawthorn, VictoriaStrategic Business and Marketing Consultant: Strategic Planning and Brand Management.
Nelson Alexander
Melbourne, VictoriaSpringboard Series of Effective Communication Workshops for the Nelson Alexander Academy.
Imperium Group
Melbourne, VictoriaProgram Director / Facilitator: HBDI Profiling, EQ and Leadership Development Workshops for the leadership team.
Tsimos Commercial
Melbourne, VictoriaHBDI Team Building Programme.
Fonterra
MelbourneProgramme Director and Facilitator: Influencing Skills, and Executive Coaching.
Australian Graphic Supplies
Melbourne, VictoriaHBDI Leadership Skills Workshops.
French Australian Chamber of Commerce & Industry
Melbourne, VictoriaProgram Director / Facilitator: HBDI Profiling, EQ and Leadership Development Workshops for the leadership team.
What clients are saying.
You are amazing Janey, how you bring out the best in others, and help provide potential returns for the businesses and brands you work with. Your brilliant people interactions and ability to give back to the community is admirable. All with a serene easy elegance, professional and personable presentation. We are very lucky to have you wanting to work with us.
RowenaMoss and Spy · September 2019I had the pleasure of attending an interactive workshop at Mumbrella SAGE run by the ever vibrant and engaging Janey Francis from Scarlett Strategic Solutions. From the beginning until the end, Janey was absolutely exceptional and this workshop easily stood out as the highlight of the day. Built around the idea of emotional intelligence, Janey delivered with energy and insight.
Soraya CalavassyMumbrella SAGE · September 2019Having been part of her leadership training and company culture initiatives I loved the way Janey handled the resisters and supported the believers. Her intelligent, yet tenacious approach means that she makes a huge impact whilst forming collaborative and safe workshops for challenging teams. Janey seriously knows her stuff so comes highly recommended.
Jules BlundellApril 2019Janey is a great person to work with. She is insightful in developing others. She is results focused. She gets the job done in the best possible way and is great fun to be with at the same time.
Karen SmartHead of Consultancy, Academy of Executive CoachingJaney and I worked together where she was the senior facilitator for the Advanced Diploma of Management and was responsible for all aspects of the programme. Janey is an incredible facilitator. She is passionate, honest and has an amazing catalogue of research and work life experiences from which to draw case studies for discussion in the room.
Liz TierneyMarch 2019I found Janey wonderful to work with when I needed business coaching for my high-end boutique interior design company. She is highly engaging, has an incredible bank of knowledge, and as her business name suggests, she uses a very strategic approach for what needs to be done and when. No matter how big or small the brief, Janey delivers.
Luxe DomainMarch 2019I have known Janey since 2003 and she remains professional, stylish and a long term friend. She has an intimate understanding of people and what makes them tick. It is no wonder that Janey has become so successful with her consultancy in helping teams perform to their absolute best.
Eugene CheahMarch 2019Janey, I thought I would take this opportunity to personally thank you for facilitating what was a great program and framework for managing change and empowering others and thinking. This program not only added value but stretched me to shift my perspective, dissect and change habits. Thank you for all your hard work and knowledge.
E & S TradingMay 2015Janey is a highly effective facilitator who is very informative and engaging. Janey provided great tools on how to approach everything from day-to-day organisational challenges, to longer term change and continuous improvement initiatives.
Kingston City CouncilMay 2015Janey, I have absolutely loved your program and your facilitation has been excellent. It has made me a better leader and taught me so much about my people skills and dealing with my team in a more productive manner.
Pentana SolutionsMay 2015Let's start a conversation.